How can I get help with Brightspace?
Answer
If you need any help with Brightspace you can reach out to the SUNY Online Support Services Help Desk.
This Help Desk offers several ways of getting assistance. You may call them at 1-844-673-6786, create a support request through the website, or ask a question through live chat if it is available on the lower righthand corner of the website. More information on the hours of availability for support can also be found on the left-hand side of the SUNY Online Support Services Help Desk website.
Brightspace also has a comprehensive selection of helpful FAQ’s for learners available through the Brightspace Community, if you wish to consult that resource for additional guidance.