Ask Us 24/7 is a service of participating New York 3Rs Library Councils, and is an optional service available to libraries throughout New York State. It is up to the individual libraries to decide if they would like to join. If your library is not participating, encourage them to learn more about the service by contacting their library council, or emailing Caitlin Kenney at the Western New York Library Resources Council.
Also, keep in mind that our participating public libraries are listed by library system, not by the name of each individual branch.
